Coronavirus Update
Tuesday, 24th March 2020
As you will be aware, coronavirus continues to dominate the news. At Russ Andrews we are carefully monitoring the situation and continue to follow public health guidelines. However, we wanted to update you with some of the measures already put in place to help protect staff and customers whilst still ensuring high levels of service.
Overview: Taking extra care and our Mail Order business remains open
We want to keep you updated in these unprecedented times. Following on from government advice on 23rd March, we can confirm that the shop area at our offices in Kendal will remain closed for the foreseeable future but as of today, 24th March, our mail order business remains open.
We have as many staff working from home as possible. You can still order online, or call and email with orders and for advice, but our response may be a little slower than normal. Preparation and despatch of orders again may take a little longer to be despatched, and we thank you for your patience. Royal Mail and our couriers have confirmed that they are continuing to collect and deliver parcels daily.
Clearly this is a fast-moving situation and as a business we will continue to adapt as things change. Latest updates will be posted here on our website and if you need to contact us, you can do so on 01539 797300 or by emailing info@russandrews.com.
We'd like to take this opportunity to thank everyone for their support and loyalty during these difficult times and that you and your families remain safe.
Russ and the team at Russ Andrews
Written By Russ Andrews
Comments
reviewed by Richard Woodmore
19 Mar 2020
Comment
Well done guys, keep going and keep taking the tablets!
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