We'd love to hear from you!

If you have a question about a product or a technical query, you want to chase up an order, you'd like to give us some feedback about a product or service, you have an idea for a new product or just fancy a chat, please get in touch with us in one of the following ways:

By Phone

Our phone lines are open Monday – Friday 9am-5pm, UK time. We are closed Bank Holidays.

For UK enquiries and to place an order, call 01539 797300
If you are calling from outside the UK, call +44 1539 797300

By e-mail

Get in touch by email to info@russandrews.com

We aim to respond to your query within 72 hours. If you have not heard from us by then, please either send another e-mail or call us… very occasionally emails do go missing and we are not intentionally ignoring you!

By post:

If you are in the UK and want to write to us, you can send a letter to our address here:

Russ Andrews Accessories Ltd.
2B Moreland Court
Westmorland Business Park
Shap Road
Kendal
Cumbria
LA9 6NS

If you are based outside the UK, write to us here:

Russ Andrews Accessories Ltd.
2B Moreland Court
Westmorland Business Park
Shap Road
Kendal
Cumbria
LA9 6NS
UK.

If you want to return a product, please follow the returns procedure here 

N.B. It’s important to use the address on the Returns Information page and NOT any Freepost address.
PLEASE DO NOT SEND ANY CABLES OR PRODUCTS BY A FREEPOST ADDRESS - THEY MAY NOT ARRIVE AND THEY ARE NOT INSURED!